Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
Forum Discussion
Solved
Some folders are not available for syncing to my Dropbox folder in the sync options
Device Mac Operating System/Browser (if using the web) Sequoia 15.6.1 Dropbox App Version (if using the app) ?? Syncing Status "Up to date"
Question or Issue My son's business uses Dropbox....
1st answer ... yes, I have 2 TB
2nd answer ...no, they are not showing up there either.
3rd ... Tried resharing .... 😀 Looks like this worked. I re-shared the Business Operations folder, and it now seems to be working. So I've done the same thing with the other 2 folders that were a problem and they also look like they are now there.
THANK YOU !!!
Sorry, I wasn't well for a few days. I also wanted to get some screen prints that I'm hoping I can attach here to explain my problem.
This is a screenshot of the folders that are in Dropbox for the person who is sharing information with me. I have access to all of these folders except the 1st one (Private Work), Government Filings and the 3 PC ones.
But when I go into Dropbox Sync options on my computer, I don't get the option to sync all of them that I have access to. Although it shows "Business Operations", there are no folders showing within it (and there are many of them that exist online). Also, the bottom 2 folders that begin with "z. " do not show up at all.
I would greatly appreciate understanding what is wrong here. Thanks.
Mark
Super User II
Super User IIDo you have enough quota to see them? http://www.dropbox.com/account/plan
Also, do they appear online at http://www.dropbox.com/home or not?
The image also helps as that Business Operations folder is not shared on the device that you got 'DBR / Business Operations' screenshot from - if you look the folder image is different. Ask for it to be reshared, or, check you accepted it at http://www.dropbox.com/share
1st answer ... yes, I have 2 TB
2nd answer ...no, they are not showing up there either.
3rd ... Tried resharing .... 😀 Looks like this worked. I re-shared the Business Operations folder, and it now seems to be working. So I've done the same thing with the other 2 folders that were a problem and they also look like they are now there.
THANK YOU !!!
- Megan
Dropbox Community Moderator
Hey DonnetteDillon!
Happy to see that your issue is now resolved!
If you need something else, please let me know and we'll be one post away!
Have a lovely weekend ahead,enjoy!
