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Forum Discussion
Standard expiration date for sharing links
Hello, I need to share some of my files for the next 40 days, so an unlimited expiration date for my sharing link is what im looking for. But i cant find any information about the standard expira...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi CAB2k, let's jump right into this!
Do you get any specific errors when trying to share your folders/links with others?
Did you also receive an email informing you about the ban?
Let me know more, and we'll take it from there!
Yes, Megan - over and over and over and no resolution but people telling me that links don't expire and then even some more conflicting information that "oh, I was using a version that suddenly I can set links to expire" WHICH I DON'T WANT THEM TO EXPIRE!!!!!!! I don't know how else to say this. I have loved using my DB and it has been an integral part of my business, but have lost confidence in doing anything other than storage and access. I moved my sharing things over to Sync.com.
My guess was that only Pro version didn't expire. But if that is not true you could set the expiration date way in the future I suppose. If you are using Pro, which I am not.
- Megan
Hi KC805, generally an expiration date on a link, and a banned link isn't the same thing.
When a link expires, and someone visits a link after it expires, they'll see an error that says "This link is expired."
Links don't expire on their own, you need to set it up.
As for a ban, your sharing activity simply gets banned, depending on the traffic your account/shared links receive.
You can avoid that if you keep some of these things in mind. In any case, if you need further help with that we're here.
Also CAB2k, if you try to create a link on your end, or share a folder, do you get any errors? That would mean that your account has an active ban.
Do you share a link using these steps? If you try to access the link using an incognito tab on your browser, do you get the same message?
If yes, feel free to send us a message!
