We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Tobs
4 years agoNew member | Level 2
Standard expiration date for sharing links
Hello, I need to share some of my files for the next 40 days, so an unlimited expiration date for my sharing link is what im looking for. But i cant find any information about the standard expira...
Megan
Dropbox Community Moderator
3 years agoHi CAB2k, let's jump right into this!
Do you get any specific errors when trying to share your folders/links with others?
Did you also receive an email informing you about the ban?
Let me know more, and we'll take it from there!
CAB2k
3 years agoHelpful | Level 5
No message on my end. The link was created on 11/27/23. The link worked when it was sent that day. The link was sent to a 3rd party for viewing & she got this message.
This person can't access the file because of its sharing permissions
I've had similar issues with expired links but I do not know what message they got. They said it had expired.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!