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sanchmo's avatar
sanchmo
New member | Level 2
5 years ago
Solved

STOP Dropbox from backing up external drive

I made the mistake of accepting a request from Dropbox to back up an external drive plugged into my Mac. I didn't stop to think the files in that drive were going to be huge video files that should N...
Computer Backup
desktop
Mac
sync
  • Hannah's avatar
    Hannah
    4 years ago

    Hey everyone!

     

    You should be able to find the steps on how to disable the external drive backup through the desktop application's preferences here.

     

    I hope this helps!

JMaldaner's avatar
JMaldaner
Helpful | Level 6
5 years ago

UPDATE: I restarted my MAC and after a day, the files that were deleted, i.e. my external HD, have now been completely eliminated as pertaining to the space they were taking up. I am now well within my Basic Plan parameters!

nordlight's avatar
nordlight
New member | Level 2
5 years ago

I still have the same issue. I've deleted the external drive from dropbox, unistalled the app, restarted computer, installed app again and the sync of the external drive is waiting to resume. This is so annoying as I need to backup important files. Please advise on how to get dropbox working like normal again 

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