Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
sanchmo
5 years agoNew member | Level 2
STOP Dropbox from backing up external drive
I made the mistake of accepting a request from Dropbox to back up an external drive plugged into my Mac. I didn't stop to think the files in that drive were going to be huge video files that should N...
Hannah
Dropbox Community Moderator
4 years agoHey everyone!
You should be able to find the steps on how to disable the external drive backup through the desktop application's preferences here.
I hope this helps!
- Goofball3 years agoNew member | Level 2
The link provided by Hannah from Dropbox leads to a "How to set up Dropbox Backup" document which does not have anything on it about disabling the backup of an external drive.
It seems you need to download and install the latest version of the Dropbox desktop app in order to get an option for turning off the backup of a particular drive.
- Sean133 years agoNew member | Level 2
Hi just found this link due to same problem. Your link though takes me to a page where it shows me how to set up NOT disable ? I cant stop this thing from trying to upload 200K+ files but none of then ever show in my online dropbox either.
I honestly just use to scan receipts etc
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!