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RobbiJ's avatar
RobbiJ
Explorer | Level 4
4 years ago
Solved

Sync Issue - Windows 10 - Sync Stuck

Hi, I'm using desktop app version 148.4.4519 and for a few days now new folders and additions made using the PC aren't syncing properly with dropbox. I've tried all the suggestions I can find excep...
desktop
sync
windows
  • Megan's avatar
    Megan
    4 years ago

    Hi RobbiJ, I hope you enjoyed your weekend! 

     

    Can you try uninstalling, then re-installing the app and see if anything changes then? 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi RobbiJ, I hope you enjoyed your weekend! 

 

Can you try uninstalling, then re-installing the app and see if anything changes then? 

RobbiJ's avatar
RobbiJ
Explorer | Level 4
4 years ago

So, uninstalling and reinstalling worked. It has created a fair bit of work in tidying up a ton of conflicting files, but at least we're back to syncing correctly. 

Thanks so much for your help! 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Awesome news, RobbiJ!

     

    Have a lovely weekend ahead,enjoy! 

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