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Forum Discussion
Sync Issues
I am using WIN 10, but it is failing to sync.
The taskbar item is missing from taskbar (even though the setting say it should be appearing. The status is Dropbox 178.4.4811 Syncing.
However acco...
It has been a while, I responded to your request, in order that you can help, but since, I have heard nothing.
I have since done some research and discovered other have had the same issues in the past, people suggested open as administrator, or right click and compatibility issues, but after trying these, still no help. Dropbox failed to open.
PLEASE can someone try to help, I have zero issues for over 10 years and now I am finding that Dropbox appears not to care.
Is it worth removing Dropbox and all associated files, and starting again.? Yes sun will take time if it works, but better than this?
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey russell-mark4, thanks for the update here.
So, just to confirm, even if you reinstall the Dropbox app, you still don't get the small Dropbox icon in your system tray?
Have you checked this article to make sure you've checked all the troubleshooting steps available?
Hannah. Yes as i say, i have tried to reinstall, and still it fails. When i reinstall i would normally expect the log on dialog to appear, but nothing. In the task manager the Dropbox app opens, but then closes. Nothing in the taskbar.
I have tried everything, and read all articles. It is fine on my WIN11 machine.
Please what is the way forward? Do i need to remove ALL aspect of DB from my PC? If so, what are all the registry entries etc too that need removing.
I think it is time DB provided help, rather than just clarification of what is already written, and shown in screenshots
- Rich
Super User II
russell-mark4 wrote:
In the task manager the Dropbox app opens, but then closes. Nothing in the taskbar.
Have you checked Event Viewer for any System or Application events to see if there are any errors logged?
Thankyou,
I dont know if this is any help, but i have found this: The DbxSvc service failed to start due to the following error:
The system cannot find the file specified.What should the file be and where should this file be located? How do i get the file back (considering i have trued unintsalling and reinstalling?
