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russell-mark4's avatar
russell-mark4
Explorer | Level 4
3 years ago

Sync Issues

I am using WIN 10, but it is failing to sync. The taskbar item is missing from taskbar (even though the setting say it should be appearing.  The status is Dropbox 178.4.4811 Syncing. However acco...
desktop
sync
windows
Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
russell-mark4 wrote:

In the task manager the Dropbox app opens, but then closes.  Nothing in the taskbar.

Have you checked Event Viewer for any System or Application events to see if there are any errors logged?

russell-mark4's avatar
russell-mark4
Explorer | Level 4
3 years ago

Thankyou,

 

I dont know if this is any help, but i have found this: The DbxSvc service failed to start due to the following error:
The system cannot find the file specified.

 

What should the file be and where should this file be located?  How do i get the file back (considering i have trued unintsalling and reinstalling?

 

 

  • russell-mark4's avatar
    russell-mark4
    Explorer | Level 4
    3 years ago

    Thank you.

     

    As it happened, i came accross the advanced reinstall, and that has worked for now!  Although the WIN10 machine when it reinstalled, installed the version 178... so remains to be seen what happens when the mcahine updates DB again to version 179.

     

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the info, keep me updated with any changes on this matter!

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