Forum Discussion

Berlin's avatar
Berlin
Explorer | Level 4
3 years ago
Solved

Syncing data stuck for weeks (beta M1)

I use Dropbox on two Mac M1 machines. 459 files do not sync (stuck in this state for >2 weeks).  Problem: I don't have access to my recent files. As a small business owner, I can't rely on having ac...
desktop
Mac
sync
  • Megan's avatar
    Megan
    3 years ago

    Hi Berlin, can I send you a ticket, in order for us to have a closer look into this? 

Berlin's avatar
Berlin
Explorer | Level 4
3 years ago

I have the same problem all over again after doing major file system changes within my dropbox 

It is stuck synching at 169 files. All files online are not synced yet. 

 

versions

v187.3.5526 dropbox beta 

maxbook pro sonoma 14.1 all updates installed (m1 max)

 

I tried already to unlink hardlinks and correct notifications as well as all other options highlighted in this and other posts here. 

 

Can you send me another ticket, please?

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Berlin, sorry to hear about this.

 

Can you follow these steps, to see if Dropbox has full disk access?

 

Make sure to check the other troubleshooting steps as well, to see if they help.

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