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mauri1's avatar
mauri1
Helpful | Level 6
3 years ago
Solved

Syncing problem on Sonoma 14.1

Hi to everyone I have a MacBook Pro with M1 chip and Sonoma 14.1.installed. Since yesterday files are non syncing any more locally and the dropbox icon show the syncing process. Full disk access is g...
desktop
Mac
sync
  • mauri1's avatar
    mauri1
    3 years ago

    Problem apparently fixed by signing out and signing in. Thanks in any case for your help.

mauri1's avatar
mauri1
Helpful | Level 6
3 years ago

I also upgraded the operating system to Sonoma 14.1.2. Thanks

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

  • mauri1's avatar
    mauri1
    Helpful | Level 6
    3 years ago

    I don't think so, apparently the same configuration is working on other 2 computers of mine

     

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Could you ensure you're on the latest version of the app by installing it from here directly?

      • mauri1's avatar
        mauri1
        Helpful | Level 6
        3 years ago

        I just did. Removed the previous one and installed the new one (but I already did that few hours again). Nothing changed....still syncing with no effective change.

         

         

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