Forum Discussion

Lars Engseth's avatar
Lars Engseth
Explorer | Level 3
4 years ago

Syncing problems MAC and iPhone

My dropbox account is not syncing shared folders to the Mac-app or the iPhone-app, but is synced online. I have tried reinstalling and I have checḱed that there is no selective sync-setting. Any solu...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey there, Lars Engseth, I am wishing you a great week ahead! 

 

Have you made sure you're connected to the same Dropbox account on all of your devices? 

 

Also, have you taken a look at this Help center article? 

 

Let me know of any updates.

Lars Engseth's avatar
Lars Engseth
Explorer | Level 3
4 years ago

Hi,

I have tried all your suggestions and the help center article.

 

The problem is that folders that are shared with me by other people are not getting uploaded to my dropbox-app on mac og iPhone. Even-though the sync-history tells me they are synced. In the dropbox-app the sync-icon just shows that the folders are syncing without them doing so.

 

Any suggestions?

 

 

Lars

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