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Forum Discussion
Syncing problems
Hello. I work on a Mac running Ventura 13.3.1 (a). Ever since the last update of the Dropbox application, I've been experiencing many synchronization problems. Firstly, the green checkmark icon that ...
If I place a file from my Mac into the Dropbox folder, it doesn't upload and appears with the cloud symbol, but this time without the arrow (I don't know what that means).
If I upload a file directly from the web, it uploads without any issues, but it doesn't appear in my Mac folder.
If I upload a file from my Samsung mobile phone, it shows up as uploaded on the Dropbox website, but again, it doesn't appear in my Mac folder.
Everything indicates that the problem is with my Mac sync. As I mentioned, for the past month there seems to be a bottleneck that doesn't allow any file to upload or download, and I don't know what to do to fix it. I've tried everything.
If I upload a file directly from the web, it uploads without any issues, but it doesn't appear in my Mac folder.
If I upload a file from my Samsung mobile phone, it shows up as uploaded on the Dropbox website, but again, it doesn't appear in my Mac folder.
Everything indicates that the problem is with my Mac sync. As I mentioned, for the past month there seems to be a bottleneck that doesn't allow any file to upload or download, and I don't know what to do to fix it. I've tried everything.
Jay
Dropbox Community Moderator
Dropbox Community ModeratorIf you click the Dropbox icon in the menu bar what message do you see on the bottom left?
"sincronizando 2392 archivos" 33,8gb
And there's a huge queue of files that say 'esperando para sincronizar,' and nothing happens.
