We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Syncing problems
Hello. I work on a Mac running Ventura 13.3.1 (a). Ever since the last update of the Dropbox application, I've been experiencing many synchronization problems. Firstly, the green checkmark icon that ...
Ok, it got it. Sorry, it is in spanish and i didn't know what it meant.
I'm downloading the previous version and will let you know if it works.
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorNo worries! Keep me posted for any updates.
I'm afraid it does not work. The same thing happens. It appears uploading 33,8gb and syncing 2398 files, but nothing happens. I wrote to your mate all the scenerios that I was going through when uploading from my smartphone, from the website directly, and from my mac, and it turns out the problem is in my mac, it does not sync, nor upload nor download. Is there someway someone from the staff could help me solve this live? I'm totally stuck with this and I need this to be solved, it is causing me problems.
I'm having the same issue, dropbox won't sync right, it gets stuck or syncs very very slow. Tried syncing on two different computers, two different accounts, and it doesn't work. I'll open another discussion but wanted to share this here too.
I'm using Windows 10 and Dropbox v177.4.5399- Megan
Hi mhch83 & msnathalie, could you attach a screenshot of the app's current syncing status, in order for us to have visual too?
It's stuck in this number of files and GB for about 24 hours now
I notice that this Dropbox support works on a window of opportunity system. Users have small windows of opportunity in which the staff feels like responding, and we must take advantage of that. I see that window has closed again. Would it be possible for someone to finally help me solve this **bleep** problem? I've been chasing after it for many days, and all I've received are 4 scattered messages saying the same thing over and over again. This feels like a tasteless joke. Please, HELP ME solve this. I don't understand why you're not doing it.
- Megan
Hi guys, can I reach out via email, in order for us to be able to investigate further?
Of course
- Hello Megan. I haven't received any emails in any of my email accounts, and I've also checked my spam folders. Let's expedite this, please. Thank you.
