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Forum Discussion
nealnino
2 years agoExplorer | Level 4
Syncing speed is super slow -almost 0 speed- for uploads and downloads.
slow, basically 0 speed, upload/download.
2 different locations(addresses). 4 different computers(1 there, 3 at home). switched laptops. fully erased 1 laptop, installed fresh windows, installed al...
nealnino
2 years agoExplorer | Level 4
Walter i cleaned my hard drive, installed clean windows. and this didn't help.
how do you think restarting dropbox/router will help? i mean i do it, sometimes it help for 1 sec, sometimes for few minutes, but usually it does nothing. drop box speed is living its own life,
i found a couple of posts here with same exact issue, no one have exact steps to resolve problem. somebody fixed it wit changing MTU, somebody used VPN.. i tried both.. it works 1st time. then next time i open laptop, issue comes back
Hannah
Dropbox Community Moderator
2 years agoHi again, nealnino, I think that if you've tried everything, reaching out to our support team, would be the best next step for this situation.
They'll be able to investigate on an account specific basis and assist you further.
You can contact them from this page and once you have your ticket number, please send it to us as well, so we can locate the communication in our system.
Thanks.
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