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Terrible Windows Explorer Performance - Click slow, stutters
Not sure when this started happening, but we've been paid Dropbox users for years. The new issues may be a deal killer. Clicking on a file or folder to rename takes SECONDS. It's almost like Explo...
I am having the same issue with Dropbox slowing windows explorer whenever I try to open a Dropbox file. I also use the local store on my D drive as opposed to selective syncing. I am running Windows 11 64 bit. The computer is a new Dell workstation with the latest Xeon chip. Dropbox has been running flawlessly on the computer for 5 months. The issue only started recently with a new Dropbox update. No issues with any other program.
I tried all the Alt-H fixes and now the task bar icon does not open the program. This is an issue with Dropbox. I spent 2 hours with a tech support chat that wanted me to move the folder to another drive. The current drive has no issues after scanning it. After uninstalling Dropbox windows explorer I can open any file or folder in the Dropbox folder that is on the hard drive instantly. This an issue with Dropbox. I have reinstalled the program and the issue immediately comes back. I hope that Dropbox will fix the issue which was caused by an update of the latest Dropbox build.
- Walter
Dropbox Community Moderator
Walter please note:
When I was on tech support chat for a couple of hours, I was sent a download link that installed V 146.4.4836. There was no mention of a stable version being available, which I believe is the problem. In trying to resolve the issue last night I uninstalled DB, cleaned out all registry references and did a new install and ran it as Admin. I have 400GB of data and used the advanced options to install the Dropbox folder on my Data drive which is D:. I then immediately paused the sync and dragged all my Dropbox files from OldDropbox ( I renamed the existing Dropbox folder before doing the new install to OldDropbox) to the new Dropbox folder the install created and then restarted the sync. Being that I had the same problem with Windows Explorer delaying for about 20 seconds when accessing anything in the Dropbox folder. I repeated the uninstall and did the reinstall and let Dropbox download (sync) all the files from my Dropbox.com account. This took all night and the problem is still there. Can you advise if there is a shortcut I can use to update to the new Dropbox stable file version that you referenced without having to do the entire uninstall reinstall?
Thank You
I downloaded the offline installer for V 147.4.4800. I then quit Dropbox and installed it as Admin. I rebooted and the same issue is still there. Every file access on D:Dropbox folder through Windows Explorer is delayed for about 15-20 seconds while looking at the Windows hourglass.
Also when accessing the Dropbox folder (windows explorer) by clicking 😧 then Dropbox folder also causes a delay. When accessing using the Dropox icon link that it installs on the windows explorer quick access the subfolder shows immediately but then when trying to access any subfolder or file the delay continues. Accessing the web account is quick. This is occurring when using the local store method and syncing to website and not the selective sync. This makes Dropbox not useable. There are a lot of posts on the web with users having the same problem. Please advise if any other method to resolve this.
Confirmed same issues with 147.4.4800
