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Kvothe_The_Bloodless's avatar
Kvothe_The_Bloodless
Helpful | Level 5
2 years ago
Solved

"That didn't work for some reason" when viewing a shared link

I keep getting "That didn't work for some reason

If it's a fluke, it might work if you refresh the page. You can also ask us for help." when opening a link that was shared with me. I already asked for a new link to be sent it just gives the same result. 
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  • Kvothe_The_Bloodless's avatar
    Kvothe_The_Bloodless
    2 years ago

    So the issue was that I didn't have enough space for the shared folder. Would have been nice if Dropbox had just told me that.

3 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Kvothe_The_Bloodless, thanks for bringing this to our attention.

     

    Could you try switching browsers to see if this helps?

     

    Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

     

    Keep me updated with any progress!

  • Kvothe_The_Bloodless's avatar
    Kvothe_The_Bloodless
    Helpful | Level 5
    2 years ago

    So the issue was that I didn't have enough space for the shared folder. Would have been nice if Dropbox had just told me that.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Glad to know everything is back on track Kvothe_The_Bloodless!

     

    Have a lovely weekend ahead,enjoy! 🤓

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