Forum Discussion

Andrew1705's avatar
Andrew1705
Explorer | Level 3
1 year ago

The context menu is missing in my Windows device.

Hi,   I've been having problems with this for months and have tried uninstalling and reinstalling several times along with anything else I can find - checking the registry entries to make sure Dr...
desktop
sync
windows
Andrew1705's avatar
Andrew1705
Explorer | Level 3
1 year ago

Hi Walter , I don't think that's a problem as it appeared in the first menu when I first installed and and the first time I right click - there is nothing else in that menu and as per my screenshot of the registry it's in the top 15 as requested anyway?

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Andrew1705, can we log a ticket for you? We can look into this internally this way.

  • Andrew1705's avatar
    Andrew1705
    Explorer | Level 3
    1 year ago

    Morning Nancy , yes that sounds ideal thanks 👍

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Thanks for the cooperation Andrew1705 - you've got :envelope: 

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!