Forum Discussion

Andrew1705's avatar
Andrew1705
Explorer | Level 3
2 years ago

The context menu is missing in my Windows device.

Hi,   I've been having problems with this for months and have tried uninstalling and reinstalling several times along with anything else I can find - checking the registry entries to make sure Dr...
desktop
sync
windows
snap254's avatar
snap254
New member | Level 1
11 months ago

I have the same issue - and I have tried everything from top to bottom. And after scouring the forums and internet so do lots of other people.

At some point its time for you guys at Dropbox to get out of bed and FIX THE PROBLEM without pretending that so many of your users have a bespoke problem and you don't.

Enough with the reinstalling. Enough with the restarts. Enough with did you try this? BS.

We pay good money for your app, the least you can do is get it to work properly.

S_Egbert's avatar
S_Egbert
New member | Level 1
10 months ago

I am having the same problem

I have tried Quitting and restarting DropBox and reinstalling DropBox.

I have DropBox version 217.4.4417 installed on Windows 10

I just recently noticed the problem but it may have existed for a while.

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hey S_Egbert, I’m sorry to hear this. 

    Have you already checked your Windows registry to make sure the correct permissions are set there? 

    Other than that, I’d like to know if you had any OS updates recently, before the issue occurred.

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