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NLC99's avatar
NLC99
Helpful | Level 5
16 days ago
Solved

The desktop app always shows as syncing on Mac OS

I have strange syncing behaviour on my MacBook M3 running Tahoe V26.1 Dropbox build 237.4.5655 In general, syncing seems to be working, but syncing never stops. If I change 2 files and monitor th...
desktop
Mac
sync
  • NLC99's avatar
    NLC99
    16 days ago

    I have spent a couple of hours going through files and finally found one with a sync error icon. I unsynced and resynced and the error has cleared! Not sure why this didn’t show up as a sync issue on the “Sync and Storage” page of the app, but the problem is solved. 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
16 days ago

Hi NLC99, thanks for bringing this to our attention.

When you view the files in Finder, do they show up with the syncing icon as well, or do they show another icon?

Any other info or screenshots would be helpful!

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