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RaphN's avatar
RaphN
New member | Level 2
4 months ago

The desktop app on my Mac is stuck on 'Indexing'

Operating System/Browser (if using the web) MacOS12.7.6 Dropbox App Version (if using the app) 231.4.5770 Syncing Status Indexing frozen I have an issue with Dropbox. In the Activity (top righ...
desktop
Mac
sync
monoman's avatar
monoman
New member | Level 2
3 months ago

on disk 

 

in dropbox online

 

I've signed in and out but no change. It's completely unresponsive to new files / changes on my computer. 

I shared some links to old files (Listening Versions + Sweet Feather) yesterday - these have been highlighted in the task bar as an update screen grab below. 

any new files i've added to the dropbox folder haven't been uploaded and i'm not able to view / share them.  it's only registering changes / shares to existing files. 

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Thanks for the update here, monoman.

    Would you mind using our selective sync feature to reduce the number of folders/files in your Dropbox folder and letting us know if that helps at all?

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