Forum Discussion

RaphN's avatar
RaphN
New member | Level 2
6 months ago

The desktop app on my Mac is stuck on 'Indexing'

Operating System/Browser (if using the web) MacOS12.7.6 Dropbox App Version (if using the app) 231.4.5770 Syncing Status Indexing frozen I have an issue with Dropbox. In the Activity (top righ...
desktop
Mac
sync
monoman's avatar
monoman
New member | Level 2
6 months ago

i just watched it inch up from 95 to 100% while indexing - at 100 it failed and the progress bar slid back to 0 and it has stalled. 

So back to the same place even with a much reduced selective sync and loads more space on my drive..? Please help with some other suggestions...?   

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hi monoman, I think the best course of action is for us to continue via email. 

I just created a ticket on my end for you. Check your inbox and reply back to me, thanks!

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