Forum Discussion

p aplin vft's avatar
p aplin vft
Helpful | Level 5
1 year ago

The desktop app shows it's up to date, even though files are still waiting to sync.

The Dropbox Task bar App shows that that the Sync is complete in the status bar, however items are continuing to download, upload and show as Waiting for Sync.   Why is this basic function not co...
desktop
sync
windows
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Thanks for bringing this to our attention, p aplin vft. 

 

If you open your local Dropbox folder, do you see any blue rotating syncing icons next to any of your files/folders? 

 

Besides the syncing status of your app, I’d also like to know its app version. Is this something you started noticing after a recent update, by any chance? 

 

Let me know more info, and we’ll take a look.

  • p aplin vft's avatar
    p aplin vft
    Helpful | Level 5
    1 year ago

    Hi Nancy,

     

    Version is v206.4.6506

     

    Not a new issue no, one of many.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 year ago

      Hey p aplin vft, if you haven't already, can you restart your computer, to see if that helps?

      • p aplin vft's avatar
        p aplin vft
        Helpful | Level 5
        1 year ago

        Hi Hannah,

         

        This has been happening over months, on 5 different Windows Machines, etc.

         

        Safe to assume the computer has been retarted a few times...

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