Forum Discussion

PORRITA's avatar
PORRITA
Explorer | Level 3
2 years ago

The device is blocked when connecting iPhone with my PC.

When I connect my iPhone to the PC the synchronization doesn't start and I get this message "The device is blocked Dropbox could not import photos because Apple iPhone may be blocked. Unlock it and ...
desktop
Mobile
sync
upload
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

When you say internal space, could you clarify what you mean exactly PORRITA?

 

Have you tried getting in touch with our support team directly about this by the way? They'd be better equipped to help further with account and device specific information. 

PORRITA's avatar
PORRITA
Explorer | Level 3
2 years ago

126,81 GB of 128 GB in use

What do you mean by the support team? Where should I write/call specifically

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    You can check your support options according to your plan on this page. 

     

    Do you see the email option for example PORRITA?

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