We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Stephen J.9
7 months agoExplorer | Level 4
The Dropbox app is trying to sync folders, and there's no option to stop that.
DB is trying to sync stuff in my Windows folder and I now have 15 sync issues. The "app" is about useless as mammaries on a bull. It lists them, then sends you to the folder if you click "view file...
- 7 months ago
Do these steps from Microsoft help at all in changing the index location?
Nancy
Dropbox Community Moderator
7 months agoThanks for your post, Stephen J.9.
To be able to further assist, can you clarify which folders the Dropbox app is trying to sync exactly?
When saying that you don't see an option to "don't sync this folder", do you mean that you'd like to ignore them this way perhaps?
If not, please send me a screenshot of what you’re seeing on your end, and I’ll have a look.
Keep me posted.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!