Forum Discussion

Stephen J.9's avatar
Stephen J.9
Explorer | Level 4
7 months ago
Solved

The Dropbox app is trying to sync folders, and there's no option to stop that.

DB is trying to sync stuff in my Windows folder and I now have 15 sync issues.  The "app" is about useless as mammaries on a bull.  It lists them, then sends you to the folder if you click "view file...
desktop
sync
windows
  • Jay's avatar
    Jay
    7 months ago

    Do these steps from Microsoft help at all in changing the index location?

Stephen J.9's avatar
Stephen J.9
Explorer | Level 4
7 months ago

This is where it is camping and trying to back up files I don't even know what they are, apparently they are in "Documents," a folder I don't use.

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Hey Stephen J.9 - thanks for the additional information and the screenshots too.

Did you try rebooting your computer, quitting and relaunching the app, or even signing out and then back in through the app's preferences since you first noticed this?

If you did and this persists, you can also try fixing your hardlinks and permissions as outlined here.

As for the command line on your computer, you can try a web search for more information.  

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!