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Stephen J.9
7 months agoExplorer | Level 4
The Dropbox app is trying to sync folders, and there's no option to stop that.
DB is trying to sync stuff in my Windows folder and I now have 15 sync issues. The "app" is about useless as mammaries on a bull. It lists them, then sends you to the folder if you click "view file," but there is no "don't sync this folder" option available.
I can't click the thumbs down icon enough for "was this helpful?"
I have all my user files on one drive, (not "onedrive,") and I don't want to sign anything, share anything, docsend anything, upgrade anything, I just want it to keep that ONE FOLDER synced. That's it.
How can I make this happen.
Do these steps from Microsoft help at all in changing the index location?
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- Stephen J.97 months agoExplorer | Level 4
These are files related to Windows indexing my file contents. Those indexes are constantly changing and I'm very certain I didn't change anything in Dropbox to tell it to backup something outside of the one "Dropbox" folder. I did change the indexing options about two weeks ago because it Windows Explorer search was taking 15 minutes to find a *.xls file, but the Dropbox problem is rather new, and the "fix this" option is completely useless. All it does is open a Windows Explorer tab and highlight the "Documents" folder, which is factually not where the offending folders are.
I reboot my computer every day, which I assume signs me out and back in again. I'll click on the "outline here" and try that tonight.
I know what the command line in Windows does, I thought the mention of "command line" was specific to the Dropbox app. I would still need a procedure and and syntax to enter into the command line to try to fix the problem. I can open a command line and then look at it you think that will help. :-)
I would assume that telling Dropbox NOT to sync something it is trying to sync shouldn't be a multiple step process and just a right click, choose the right Dropbox option. I don't want Dropbox anywhere near the OS, its purpose in life is sync five computers and make an attack "buy a new computer, load Dropbox to recover my user files, wait four hours, go back to work" affair. - Jay7 months ago
Dropbox Community Moderator
HI Stephen J.9, could you confirm the exact folder in which the search index is stored on your device, within the Dropbox folder?
- Stephen J.97 months agoExplorer | Level 4
Wait I lie:
NOW when I click "fix this" it takes me to the actual file:
this is the first time it has taken me to see the files and they ARE in the Dropbox folder.
- Stephen J.97 months agoExplorer | Level 4
When I followed the instructions to fix my Windows Indexing, it never asked me where to park the index information, I just assumed it was going to make it part of the Windows whatever that does.
- Stephen J.97 months agoExplorer | Level 4
I pointed the search options to "Dropbox" because that is the only thing I wanted indexed and it parked the folder sub to the folder it was indexing. I'm not certain how to fix that .
- Jay7 months ago
Dropbox Community Moderator
Do these steps from Microsoft help at all in changing the index location?
- Rich7 months ago
Super User II
Stephen J.9 wrote:
I pointed the search options to "Dropbox" because that is the only thing I wanted indexed and it parked the folder sub to the folder it was indexing. I'm not certain how to fix that .
What you're looking for is the option to change the storage location of your search index. Refer to the following:
https://www.ninjaone.com/blog/change-storage-location-of-search-index/
- Stephen J.97 months agoExplorer | Level 4
I was able to muddle my way through using the support.microsoft.com procedure and identify a new place to park the search data. Windows deleted the folders sub to Dropbox and created a folder in the new location, and is currently re-indexing the locations in my "include" list.
Thank you for the tip!
Steve - Megan7 months ago
Dropbox Community Moderator
Thanks for keeping us in the loop Stephen J.9! 😇
Keep an eye on it, and if you need anything else, just give us a shout!
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