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PJG343's avatar
PJG343
New member | Level 1
2 years ago

The Dropbox app on my Mac computer is not syncing

I'm on a desktop Mac.  Got a new iPhone today and had to enable 2FA.  Since I did that, my Dropbox is not syncing on my desktop. It says it's Syncing but it's not spinning and nothing is happening....
desktop
Mac
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for letting us know about this, PJG343.

I don't think enabling 2FA on your Dropbox account has something to do with this, but let's see what we can find out.

Can you please hover over the Dropbox icon in your menu bar to see what the sync status and version of the app is?

Also, what is your macOS version?

Keep me posted and we'll go from there.

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