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urz987's avatar
urz987
New member | Level 2
3 months ago

The Dropbox app on my Mac is stuck syncing 48 files.

Hi All see attached      I use dropbox on my laptop (here) and main computer (working fine) for the same files...  Laptop is STUCK on syncing 48 files at 778 mb... doesnt go down so...
desktop
Mac
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Thanks for posting on our forum, urz987. 

For how long has your Dropbox app been stuck syncing 48 files on your computer? 

Besides that, I’d also like you to right-click on your local Dropbox folder, go to “Get info” and send me a screenshot of the next window you’ll see. I just want to make sure that the Dropbox folder doesn’t contain more than 300k files, which can create performance issues.

Finally, what’s the current app version that your Dropbox app is running?

Let me know what you find.

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