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Forum Discussion

ke820's avatar
ke820
Explorer | Level 4
6 months ago

The Dropbox app started syncing all of my files, after I deleted a %temp% file.

 syncing is not works properly, I reinstalled app after this problem but still problem stay same.
desktop
sync
windows
Neal's avatar
Neal
Icon for Community Manager rankCommunity Manager
6 months ago

Hi ke820​ & t4ngml​,

Thanks for letting us know.

I believe everything is working just fine (although it may not look like it).

A few other users reported similar issues to this in this post.

I'd suggest reading through Vlad's response, it should alleviate any concerns!

  • t4ngml's avatar
    t4ngml
    Helpful | Level 7
    6 months ago

    Indeed, everything's just fine.

    Besides we don't know why this resync (ok it's related to the new cloud API, but what does it do to our files?), and why it takes ages. Which is expecially not convenient when the timing evaluation is as wrong and unstable, as the count of remaining files to be synced. And by the end of this process, my computer runs as fast as a snail :/

    By the way, what Vlad response are you pointing me at?

    • ke820's avatar
      ke820
      Explorer | Level 4
      6 months ago

      youre right ! after I started using dropbox my hard drive performance devastated !

    • Neal's avatar
      Neal
      Icon for Community Manager rankCommunity Manager
      5 months ago

      Apologies t4ngml​, they hyperlink was missing from my response but I've added it in now.

      Here it is again just to be sure.

      • t4ngml's avatar
        t4ngml
        Helpful | Level 7
        5 months ago

        Hi

        The indexing finally resumed a few hours later. But yesterday, a new one started and it's still running! 

        Currently, I've closed all other apps (besides tis browser), the fan is spinning, my laptop is burning, and runs slowly.

        Questions:

        • Is it related with the discussed update, or to a new one, or a fix of the first one?
        • Shall we expect futrther reindexing soon? On a regular basis?
        • If it's just about re-indexing, why the need for so much data transfer? Does it actually download the data again?!

         

        You guys should communicate on what's actually going with your service. Some maintenance can be required, and it's OK. But you can't leave people waiting for your software to fix its issues in the dark, without warning us it's going to happen, without giving us the choice to run it now or later on (without the need to close the software). Especially if there are chances you need to do it multiple times.

        Because in the meatime, we're just stuck waiting or our cloud software and data to be ready again, preventing us from working efficiently.

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