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gunrunnerjohn's avatar
gunrunnerjohn
Helpful | Level 6
2 months ago
Solved

The Dropbox desktop app no longer automatically syncs new photos from my phone

Device Samsung S25 Operating System/Browser (if using the web) Windows 11 Pro / Firefox Dropbox App Version (if using the app) 234.4.5591 Syncing Status Up To Date Question or Issue For the...
Camera uploads
desktop
sync
  • gunrunnerjohn's avatar
    gunrunnerjohn
    2 months ago

    Well, I uninstalled everything about Dropbox on the phone, rebooted the phone and cleared the cache partition, and then installed Dropbox again.  

    That seems to have gotten it's mind right, now it's back to the normal behavior.  Don't know what it was confused about, hopefully this was the cure.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hey gunrunnerjohn!

Happy to see that your issue is now resolved, and that everything is back on track.

If you need anything else, we'll be one post away. Wishing you an amazing week ahead. 😇

gunrunnerjohn's avatar
gunrunnerjohn
Helpful | Level 6
2 months ago

Thanks, not sure I should have to go scorched earth to fix something like this, but at least it's back in operation. 😂

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