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lorelei2's avatar
lorelei2
New member | Level 2
6 years ago
Solved

The following files are not supported by Dropbox and cannot be uploaded: .DS_Store

I just upgraded to pro and was so excited to start dumping my files but was immediately met with an error: The following files are not supported by Dropbox and cannot be uploaded: .DS_Store   Som...
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Mac
sync
upload
  • Rich's avatar
    Rich
    6 years ago
    lorelei2 wrote:

    I just upgraded to pro and was so excited to start dumping my files but was immediately met with an error: The following files are not supported by Dropbox and cannot be uploaded: .DS_Store

    PSD and PDF files are supported and sync just fine. The error you received is specifically for the (usually hidden) .DS_Store system files that are created on Mac systems. You must have some of those files within your Dropbox folder.

     

     

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

I'm sorry to jump in here, but have you enabled the hidden files to show on your computer lorelei2?

lorelei2's avatar
lorelei2
New member | Level 2
6 years ago

I read the article and maybe possibly it has to do with being in a number of other business teams. Suddenly another dropbox icon did show up. Since I just upgraded I only have a small number of old files on DropBox. My other teams removed me temporarily so I don't mess up their files. I will probably just purge it entirely and maybe even reinstall and start from scratch rather than continue to troubleshoot. I'm on a deadline though so will try again in a few days. I'll post if it works. Thanks so much for the article.

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