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Octave Music's avatar
Octave Music
Helpful | Level 5
8 months ago
Solved

The new Transfer window animation is S-L-O-W!

The new Transfer Window animation where it animates the files being packaged up in a gift box is unnecessary and is adding sometimes upwards of 15 seconds while I wait for the "copy link" button to be available.  This used to be a nearly instantaneous process with no delay.

All of my files are already uploaded to dropbox and indicate this with a green check-mark in my dropbox folder on my mac.  Then, when I choose "Transfer a Copy", and then click on "Create Link" in the bottom right of the Dropbox Transfer window that opens, I sometimes have to wait 15 seconds for the silly new animation to finish.

Why?  This aspect of Transfer worked perfectly before.  This slow-down in functionality seems un-necessary.  Please get rid of the anmiation and just allow us to get quick access to the link so we can copy it and email our clients.

Thank you.

  • Hi Octave, thanks a lot for flagging this issue! We've stopped the current experiment we were running for Transfer while we work on improvements based on your feedback, so you should regain access to the familiar legacy UX shortly.

11 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hey Octave Music, let's jump right into this! 

    If I understand correctly, it sounds like you're using our desktop app when creating a Transfer. Do you notice the same behavior when using the website? 

    Also, does this happen with all the files you try to upload, or larger ones? 

    Let me know more, and we'll take it from there!

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