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Mollymolly's avatar
Mollymolly
Explorer | Level 3
2 years ago
Solved

The shared link isn't being sent, it remains in my Outbox.

I don’t understand I click the share link and send it in an email but the email remains in my out box it will not send?


  • Mollymolly wrote:
    I don’t understand I click the share link and send it in an email but the email remains in my out box it will not send?

    Dropbox doesn't have an Outbox so I'm assuming you're referring to your own mail client. Dropbox wouldn't have anything to do with the sending of the email if you're using your own mail client. You would need to check your mail client or mail provider to see what the problem is.

     

    If that's not the case, you'll need to describe the exact process you're going through so we'll better understand the issue.

2 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    Mollymolly wrote:
    I don’t understand I click the share link and send it in an email but the email remains in my out box it will not send?

    Dropbox doesn't have an Outbox so I'm assuming you're referring to your own mail client. Dropbox wouldn't have anything to do with the sending of the email if you're using your own mail client. You would need to check your mail client or mail provider to see what the problem is.

     

    If that's not the case, you'll need to describe the exact process you're going through so we'll better understand the issue.

  • Mollymolly's avatar
    Mollymolly
    Explorer | Level 3
    2 years ago
    Thank you! Yes my email did not have permissions for iCloud, I have now been able to resolve the issue.

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