Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
"There was a problem completing this request" on every browser operation at Dropbox website
Hello, All! I am hoping someone can offer some wise words to help with this weird problem I have started to have with the Dropbox website. Since most of my files in my Dropbox Home account are stored...
Sorry Megan, I wish it were good news. But my Dropbox app still seems to be stuck at "Syncing 11 files" 
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorSorry to jump in here as well, suirauqa!
If you click on the Dropbox icon, then on your initials/profile pic and then on "view sync issues", does the app report anything there?
Also, if you navigate to your Dropbox folder, do you see the files that are still syncing?
They should have an icon on them, indicating that sync is in progress; if so, can you move them out of the Dropbox folder, to see if syncing finishes?
You can add them back in after that.
Hello Hannah,
Thanks for trying to help. Weirdest thing, when I hover the cursor over the Dropbox app in the task-tray, it kinda shows what the "Syncing 11 files" means: apparently, it's indexing one folder and uploading 10 files. (See the screengrab.)
The funny thing is that I searched my entire Dropbox folders, and there is no folder (or file) whose name is the one that shows up here (the one starting with "N..."). Therefore, there is no question of figuring out any syncing activity running in the background.
And to answer your question, the "View Sync Issues" option shows zero issues.
Le sigh. ~ S
- Megan
Hi suirauqa, one thing I noticed from your screenshot, is the version of our app.
It seems like you're using our Beta version, which could be causing this small syncing hiccup. Can you try accessing your account's settings online, and disable Early Releases?
Once that is done, please re-install the app, and let me know how things go.
Hello Megan,
At a previous step during this troubleshooting, I was instructed to uninstall the Dropbox App and re-install it, which I did. That did not, unfortunately, resolve this weird issue. Now, following your instruction, I disabled the Early Release in my account, and again went through the uninstall/reinstall cycle. The App version that shows up now is 172.4.7555; I don't know if that is another beta or not. It has installed and is again indexing my Dropbox content. Once it finishes, I shall report back here.
Fingers and toes, all crossed. Thank you, Megan. ~~ S
Edited to add: I should have guessed already. Again stuck at "Syncing 11 files."
Hi Hannah!
As it happens, I have tried this and reported on your question already the other day. Here's the link to my previous post in this conversation thread. Funnily enough, you were the one to ask me this question that day too! 😅
Best,
S
