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Forum Discussion
suirauqa
3 years agoExplorer | Level 4
"There was a problem completing this request" on every browser operation at Dropbox website
Hello, All! I am hoping someone can offer some wise words to help with this weird problem I have started to have with the Dropbox website. Since most of my files in my Dropbox Home account are stored...
Megan
Dropbox Community Moderator
3 years agoHi suirauqa, one thing I noticed from your screenshot, is the version of our app.
It seems like you're using our Beta version, which could be causing this small syncing hiccup. Can you try accessing your account's settings online, and disable Early Releases?
Once that is done, please re-install the app, and let me know how things go.
suirauqa
3 years agoExplorer | Level 4
Hello Megan,
At a previous step during this troubleshooting, I was instructed to uninstall the Dropbox App and re-install it, which I did. That did not, unfortunately, resolve this weird issue. Now, following your instruction, I disabled the Early Release in my account, and again went through the uninstall/reinstall cycle. The App version that shows up now is 172.4.7555; I don't know if that is another beta or not. It has installed and is again indexing my Dropbox content. Once it finishes, I shall report back here.
Fingers and toes, all crossed. Thank you, Megan. ~~ S
Edited to add: I should have guessed already. Again stuck at "Syncing 11 files." ![]()
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