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There's no Dropbox icon on my Windows device, so I don't know if my photos have synced.
Hello,
I am a novice at dropbox so forgive my ignorance. My phone is set to upload photos automatically to my pc. It has worked great for a few years. But now I never see the Dropbox icon at the...
Thanks for the screenshot, NMDenise! When looking at the bottom right side of your computer (where your clock and date settings are located), I see there's a small Dropbox icon there (with a red notification on it). This is the icon of the Dropbox app that's necessary to make sure the app is actually syncing on your device.
Can you click on it and let me know what's its current syncing status?
If it says up to date, then your app should be working properly and all of your files should be showing in your File Explorer > Dropbox folder.
The other Dropbox icon you were referring to previously (the one in your task bar) takes you to the local Dropbox folder, but it doesn't open the Dropbox app and its absence doesn't mean the app's not syncing.
Hi Megan,
I haven't tried with a cable because the photos were always automatically sent. My OS is Windows 10. Here is the problem the Dropbox icon is no longer showing on the task bar and is not in the hidden icons. I don't know when it disappeared. So there is no syncing now.
- Nancy
Dropbox Community Moderator
Hey NMDenise! If you go to the Start menu on your computer and then go to your Programs, do you see Dropbox in the list? What happens if you double click on the Dropbox app there? Can you see the icon again in your system tray after that?
Dropbox is on the Start menu but nothing happens when I double click on it and nothing shows up on the Task Bar. However when I click on Dropbox icon on my desktop it does take me to Dropbox.
