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There's no Dropbox icon on my Windows device, so I don't know if my photos have synced.
Hello,
I am a novice at dropbox so forgive my ignorance. My phone is set to upload photos automatically to my pc. It has worked great for a few years. But now I never see the Dropbox icon at the...
Thanks for the screenshot, NMDenise! When looking at the bottom right side of your computer (where your clock and date settings are located), I see there's a small Dropbox icon there (with a red notification on it). This is the icon of the Dropbox app that's necessary to make sure the app is actually syncing on your device.
Can you click on it and let me know what's its current syncing status?
If it says up to date, then your app should be working properly and all of your files should be showing in your File Explorer > Dropbox folder.
The other Dropbox icon you were referring to previously (the one in your task bar) takes you to the local Dropbox folder, but it doesn't open the Dropbox app and its absence doesn't mean the app's not syncing.
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the screenshot, NMDenise! When looking at the bottom right side of your computer (where your clock and date settings are located), I see there's a small Dropbox icon there (with a red notification on it). This is the icon of the Dropbox app that's necessary to make sure the app is actually syncing on your device.
Can you click on it and let me know what's its current syncing status?
If it says up to date, then your app should be working properly and all of your files should be showing in your File Explorer > Dropbox folder.
The other Dropbox icon you were referring to previously (the one in your task bar) takes you to the local Dropbox folder, but it doesn't open the Dropbox app and its absence doesn't mean the app's not syncing.
Oh my gosh! I didn't even see it. It wasn't there earlier today but I totally missed it when I did the screenshot. So sorry. It does say it is up to date. We shall see if it stays there and continues to upload photos off my phone. Thank you.
