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NMDenise
2 years agoExplorer | Level 4
There's no Dropbox icon on my Windows device, so I don't know if my photos have synced.
Hello,
I am a novice at dropbox so forgive my ignorance. My phone is set to upload photos automatically to my pc. It has worked great for a few years. But now I never see the Dropbox icon at the...
- 2 years ago
Thanks for the screenshot, NMDenise! When looking at the bottom right side of your computer (where your clock and date settings are located), I see there's a small Dropbox icon there (with a red notification on it). This is the icon of the Dropbox app that's necessary to make sure the app is actually syncing on your device.
Can you click on it and let me know what's its current syncing status?
If it says up to date, then your app should be working properly and all of your files should be showing in your File Explorer > Dropbox folder.
The other Dropbox icon you were referring to previously (the one in your task bar) takes you to the local Dropbox folder, but it doesn't open the Dropbox app and its absence doesn't mean the app's not syncing.
NMDenise
2 years agoExplorer | Level 4
Nancy,
Would you be able to answer this question for me as well?
Also, I am wondering if you know how I can move photos from the Photos folder on the Start menu into Dropbox. I uploaded photos from my Canon camera the other day and I selected Photos and Dropbox, but they didn't go into Dropbox. I have looked and looked at how to move them out of Photos, but nothing has worked. The app has changed since I last used it a few years ago lol. Thanks for all your help.
Jay
Dropbox Community Moderator
2 years agoHi NMDenise, the Photos folder on the Start menu is like the Dropbox folder, so it can be accessed in File Explorer.
You should be able to drag and drop the photos you want from within that folder into the Dropbox folder, and then they'll sync to the site.
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