Forum Discussion

none22's avatar
none22
Helpful | Level 7
2 years ago

time left in sync gone again

I know there is an older (2019) post about this, but the time left to sync seems to have disappeared again. any idea why this has disappeared again. Now when I hover over the icon, it just shows 'upd...
desktop
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi none22, and welcome aboard our Community.

 

Can you clarify your device’s OS and Dropbox app version? 

 

Did you notice the remaining time indication missing after a specific OS/Dropbox update, by any chance? 

 

Let me know.

  • none22's avatar
    none22
    Helpful | Level 7
    2 years ago

    I am working with windows 10 and it's a desktop app. no idea what version or if there were any updates, just that that info just disappeared.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey none22, it's possible that this is due to an update of the Dropbox app, but let's look into it.

       

      What exactly do you see when you hover over the Dropbox icon in your system tray? Can you send us a screenshot?

      • none22's avatar
        none22
        Helpful | Level 7
        2 years ago

        When I hover over the icon i see

        Dropbox 193.4.5594

        Uploading "the name of the file"...

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