Forum Discussion

none22's avatar
none22
Helpful | Level 7
2 years ago

time left in sync gone again

I know there is an older (2019) post about this, but the time left to sync seems to have disappeared again. any idea why this has disappeared again. Now when I hover over the icon, it just shows 'upd...
desktop
sync
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey none22, do you still face this issue? 

 

If so, can we send you an email since I'd like to check some things internally, and possibly even escalate your case to our Specialists, if need be. 

none22's avatar
none22
Helpful | Level 7
2 years ago

still facing the issue, as apparently are others. it seems you have identified internal problems. hopefully you can get them fixed soon.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi none22. Do you have access to this email address, so that we can contact you there? Let me know.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!