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mcfinney's avatar
mcfinney
Helpful | Level 6
7 years ago
Solved

Time Left in Sync has been removed from the desktop app

The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me the time left to sync, which I have depended on to let clients know when files will be there. Hovering over only gives me the option to pause syncing. Was this feature removed or is this a bug in the latest update?

I'm on Mac OS Sierra 10.12.6

desktop
sync
  • Emma's avatar
    Emma
    7 years ago
    LuisA1 wrote:
    Hi everyone,
     
    I’m a member of the Dropbox desktop application team.
     
    First off, I’d like to thank you all for your feedback on this. 
     
    Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress of your files syncing, rather than the time to sync estimates.
     
    That said - we’ve heard you! We have decided to bring back the time to sync estimate in an upcoming build of the Dropbox desktop application!
     
    Once this build is released, you should automatically see the time to sync estimate again. We will also update you here as soon as the version with the time estimate is available. 
     
    We truly appreciate all of your feedback, it’s very important to us to make Dropbox work for our users. Thank you! 

    Hi all, 

    I've checked with the team and this has been released to the current stable version v73. 

    It is available now for download, but your devices should also automatically be updated to this version soon.

    Thanks once again for your patience and feedback!

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  • marinacoser's avatar
    marinacoser
    Helpful | Level 6
    7 years ago

    Guys

    I am talking to support and they are saying this is the latest update and it's now like this

    I advise you all to write them to ask to bring the feature back.

    I will now search for an alternative software

  • PW87's avatar
    PW87
    Helpful | Level 5
    7 years ago

    Thanks for the update marinacoser, ridiculous that there still hasnt been an official word from dropbox about it.

    Will have to look for alternative software. What feature will they remove next?

  • gloson's avatar
    gloson
    Helpful | Level 6
    7 years ago

    Well, they have replied to me over phone and Twitter, saying they will forward my feedback to the development team. https://twitter.com/Gloson/status/1111133606833864704

    I've looked through 20 alternative cloud providers, but none of them is as fast as Dropbox, unfortunately, probably because I live in Southeast Asia and their servers are located in other parts of the world.

  • gs333's avatar
    gs333
    New member | Level 2
    7 years ago

    Yes please have this fix immediately. This is a deal breaker

  • Matt F.30's avatar
    Matt F.30
    Helpful | Level 5
    7 years ago
    I’m just curious as to what advantage removing such a feature would be?
  • harborlighthous's avatar
    harborlighthous
    Helpful | Level 6
    7 years ago

    This is a blocker for me. I need to have this feature, what is going on? Did they QA this?

  • Korrofilms's avatar
    Korrofilms
    Helpful | Level 6
    7 years ago

    Removing this feature is ridiculous! I relied on the upload ETA to know roughly when to tell my clients their files would be ready. Please reinstate this features ASAP!

  • GEK's avatar
    GEK
    Helpful | Level 5
    7 years ago

    This is stupid! Why remove this feature? Put it back dummies!

  • dz1936's avatar
    dz1936
    New member | Level 2
    7 years ago

    Yeah the decision to remove this feature is just plain dumb. Please bring it back ASAP. 

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