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mcfinney's avatar
mcfinney
Helpful | Level 6
7 years ago
Solved

Time Left in Sync has been removed from the desktop app

The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me the time left to sync, which I have depended on to let clients know when files will be there. Hovering over only gives me the option to pause syncing. Was this feature removed or is this a bug in the latest update?

I'm on Mac OS Sierra 10.12.6

desktop
sync
  • Emma's avatar
    Emma
    7 years ago
    LuisA1 wrote:
    Hi everyone,
     
    I’m a member of the Dropbox desktop application team.
     
    First off, I’d like to thank you all for your feedback on this. 
     
    Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress of your files syncing, rather than the time to sync estimates.
     
    That said - we’ve heard you! We have decided to bring back the time to sync estimate in an upcoming build of the Dropbox desktop application!
     
    Once this build is released, you should automatically see the time to sync estimate again. We will also update you here as soon as the version with the time estimate is available. 
     
    We truly appreciate all of your feedback, it’s very important to us to make Dropbox work for our users. Thank you! 

    Hi all, 

    I've checked with the team and this has been released to the current stable version v73. 

    It is available now for download, but your devices should also automatically be updated to this version soon.

    Thanks once again for your patience and feedback!

223 Replies

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  • GEK's avatar
    GEK
    Helpful | Level 5
    7 years ago

    Inexplicably dumb! And why is this marked as solved??? This is not solved!

  • harborlighthous's avatar
    harborlighthous
    Helpful | Level 6
    7 years ago

    There is a shocking level of hubris imnplicit in this decsion by DropBox. Humilty is no where to be seen, and when a company loses the perpective one gets from embracing humility, a company is on the path towards obscurity.

  • graystate's avatar
    graystate
    Helpful | Level 7
    7 years ago

    This is a feature that made me to decide to pay for the dropbox upgrade - every month - and use dropbox to send files to clients; then being able to give a client a rough estimate of when their files will arrive. My upload speeds are still in the dark ages at 1.6kbps, so I really need this feature. If a feature I pay for has been removed I would hope Dropbox would inform its users, not have us fumble around in the dark trying to figure out why the feature is not showing. This was literally the best feature Dropbox had. Please reinstate this feature asap.

  • crlong's avatar
    crlong
    New member | Level 2
    7 years ago

    I need this feature back as well, and I can only imagine how many people rely on that "time remaining" estimate.  Why remove it in the first place?  If so, can Dropbox please explain why?

  • strigimusic's avatar
    strigimusic
    Helpful | Level 6
    7 years ago

    I would also like to have this feature restored please! This a big one for me in particular!

  • Nikyphotos's avatar
    Nikyphotos
    New member | Level 2
    7 years ago

    My entire team and I vote to bring this feature back too. It is also essencial for us when letting clients know when to expect their files. This blue status bar is pretty but completly pointless. Please dropbox people, bring it back!

  • gloson's avatar
    gloson
    Helpful | Level 6
    7 years ago

    How long do I have to wait at this high-speed wifi restaurant in order to get all my files synced? Thanks to Dropbox, now I can't plan my schedule. This is fantastic for busy business owners.

  • ChetDangus's avatar
    ChetDangus
    New member | Level 2
    7 years ago

    For the last 10 years or so I'm fairly certain when I added a file to my dropbox folder I could check to see how long it would take to upload.  It would give me an estimate and show the current upload speed.  

    Now I can only see the upload speed?  I often need to give my clients an ETA on when large files will be done uploading.  I'm not sure where this feature has gone.  My friends older MBP on older OSX still has this feature.  

    I'm on OSX Mojave 10.14.2 and a top of the line garbage pile 2018 MBP.  

     

  • smc646's avatar
    smc646
    New member | Level 2
    7 years ago

    Why would remove the time estimate on syncs on the dropbox app? It's made things incredibly more inconvenient in my job. 

  • Artisanal_TV's avatar
    Artisanal_TV
    New member | Level 2
    7 years ago

    I just got a new computer and switched my main Dropbox from Mac OSX to Windows 10. And now I also can't see how long it will take to finish uploading my files. I don't even have a dropbox icon in the OS anymore. How do Windows users get a sense of how long their upoloads will take to complete?

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