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mcfinney
7 years agoHelpful | Level 6
Time Left in sync has been removed from the Dropbox desktop app
The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me the time left to sync, which I have depended on to let clients know when files will be there. Hovering over only gives me the option to pause syncing. Was this feature removed or is this a bug in the latest update?
I'm on Mac OS Sierra 10.12.6
LuisA1 wrote:
Hi everyone,I’m a member of the Dropbox desktop application team.First off, I’d like to thank you all for your feedback on this.Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress of your files syncing, rather than the time to sync estimates.That said - we’ve heard you! We have decided to bring back the time to sync estimate in an upcoming build of the Dropbox desktop application!Once this build is released, you should automatically see the time to sync estimate again. We will also update you here as soon as the version with the time estimate is available.We truly appreciate all of your feedback, it’s very important to us to make Dropbox work for our users. Thank you!Hi all,
I've checked with the team and this has been released to the current stable version v73.
It is available now for download, but your devices should also automatically be updated to this version soon.
Thanks once again for your patience and feedback!
223 Replies
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- ChetDangus7 years agoNew member | Level 2
For the last 10 years or so I'm fairly certain when I added a file to my dropbox folder I could check to see how long it would take to upload. It would give me an estimate and show the current upload speed.
Now I can only see the upload speed? I often need to give my clients an ETA on when large files will be done uploading. I'm not sure where this feature has gone. My friends older MBP on older OSX still has this feature.
I'm on OSX Mojave 10.14.2 and a top of the line garbage pile 2018 MBP.
- smc6467 years agoNew member | Level 2
Why would remove the time estimate on syncs on the dropbox app? It's made things incredibly more inconvenient in my job.
- Artisanal_TV7 years agoNew member | Level 2
I just got a new computer and switched my main Dropbox from Mac OSX to Windows 10. And now I also can't see how long it will take to finish uploading my files. I don't even have a dropbox icon in the OS anymore. How do Windows users get a sense of how long their upoloads will take to complete?
- Alex_Basis_HH7 years agoNew member | Level 2
Dear Community,
until recently, my upload was always in minutes / seconds indicating how long the upload still takes. Since today I see that the upload is shown in KB / Sec.
Does anyone know how I change that back to min / sec?
Thanks!
- Daphne7 years ago
Dropbox Community Moderator
Hey there, Alex_Basis_HH.Thanks for reaching out to us with your query!Unfortunately, the feature showing the time estimate left for syncing your files was removed in a recent update to the Dropbox desktop app. Currently there isn’t option within the app to change the display to show the time left for syncing.We have received a lot of feedback about this on the thread here, and I’d be more than happy to pass along your comments also to our dev team as we always value constructive feedback.Hope this helped to clarify matters - Have a wonderful weekend ahead! - sylrod0007 years agoHelpful | Level 5
I am having the same problem. I am trying to get files to a client and I cant even see the transfer speed. All it says is "syncing 3 files". I have no idea if I have a fast or slow upload speed. This is very frustrating and is killing my workflow. Dropbox, please fix this. Why on earth would it be removed?
- MikeW17 years agoHelpful | Level 6
Are you going to fix this? I sometimes upload files that take hours or even days to upload, and I really want a time estimate!
- matiasja7 years agoNew member | Level 2
Just by looking at the amount of complains in this thread it is easy to tell they screwed big time.
It's a shame, already starting to look for an alternative provider and I bet they'll lose many customers just for removing a tiny yet crucial feature (and not providing any kind of technical justification).
- Lek7 years agoHelpful | Level 5
Dear Dropbox, why this qestion marked as solved if its still not solved?
- harborlighthous7 years agoHelpful | Level 6
The reason this is marked as solved is bacsue this is a feature not a bug.
The Project Manager on this feature should be reassigned or let go, and the Dropbox team needs to own their mistake and put the time remaining indicator back.
It is ridiculous it has not already been rolled back.
Again, see my comment about hubris, and lack of humility.Incredibly arrogant behavior by Dropbox
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