Forum Discussion

mcfinney's avatar
mcfinney
Helpful | Level 6
7 years ago
Solved

Time Left in sync has been removed from the Dropbox desktop app

The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me the time left to sync, which I have depended on to let clients know when files will be there. Hovering over only gives me the option to pause syncing. Was this feature removed or is this a bug in the latest update?

I'm on Mac OS Sierra 10.12.6

desktop
sync
  • Emma's avatar
    Emma
    7 years ago
    LuisA1 wrote:
    Hi everyone,
     
    I’m a member of the Dropbox desktop application team.
     
    First off, I’d like to thank you all for your feedback on this. 
     
    Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress of your files syncing, rather than the time to sync estimates.
     
    That said - we’ve heard you! We have decided to bring back the time to sync estimate in an upcoming build of the Dropbox desktop application!
     
    Once this build is released, you should automatically see the time to sync estimate again. We will also update you here as soon as the version with the time estimate is available. 
     
    We truly appreciate all of your feedback, it’s very important to us to make Dropbox work for our users. Thank you! 

    Hi all, 

    I've checked with the team and this has been released to the current stable version v73. 

    It is available now for download, but your devices should also automatically be updated to this version soon.

    Thanks once again for your patience and feedback!

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  • nei a.'s avatar
    nei a.
    Experienced | Level 11
    7 years ago

    I also would like to see this come back, 
    however it will not happen,
    never has dropbox listened to users once they made a change. 

  • graystate's avatar
    graystate
    Helpful | Level 7
    7 years ago

    Ok, here's the workaround.

    Upload via the Dropbox website. If you do that then click on view details on the bottom of the page you will get a popup window which still has the remiaing time feature. Use it soon though, as I'm sure they'll remove it any day now. 

    This totally defeats the purpose of having Dropbox as an app, but at least you can tell your clients how long the upload will take.

    Thanks for making life harder Dropbox. Glad I pay a monthly fee for this.

  • availablelight's avatar
    availablelight
    Helpful | Level 5
    7 years ago

    telling everyone that the feature they USED TO HAVE and STILL WANT has been removed deliberately is not a "solution". this solves no one's problem. stop linking back to it as though this closes the matter.

  • DAVID M.1's avatar
    DAVID M.1
    Explorer | Level 4
    7 years ago

    In the desktop app, when syncing files, it now only says "syncing", and does not give an estimated time remaining. This is a BIG issue if the feature is no longer available, as I need to know how long files will take to upload/download so I can inform my clients.

    If I don't know how long it's going to take (which, to be honest, should be a STANDARD feature for any file storage application that allows you to upload/download), then I can't use Dropbox as a reliable app to share files with clients.

    Eagerly awaiting your response.

    David

  • BDoyle's avatar
    BDoyle
    New member | Level 2
    7 years ago

    +1 on this.  I can't believe they would have removed such an obviously needed feature...even if it was only approximate.  It made planning my schedule arouond dropbox upload times a lot more predictable.

    There does seem to be a little blue bar that *might* be showing the upload progress of the file, but that's utterly worthless to me.

  • BDoyle's avatar
    BDoyle
    New member | Level 2
    7 years ago

    I see.  That frankly sucks.  Apparently, they're fine with giving me an approximate time to complete a crappy web survey (see image), but not on my uploads.  Got it.

     

  • BDoyle's avatar
    BDoyle
    New member | Level 2
    7 years ago

    Please add me to the list of people who want this "feature" back.  It's a basic usage requirement in my workflow.

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