Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

DigiluxAmsterdam's avatar
DigiluxAmsterdam
Explorer | Level 4
5 years ago
Solved

Turn off hard drive back up

Hello, juts tried the new feature hard drive back-up. You can eve choose folders. So I picked my most important folder, my main dj folder with 300gb music. But dropbox is doing  something with that f...
desktop
sync
  • Hannah's avatar
    Hannah
    5 years ago
    Hey DigiluxAmsterdam, thanks for reaching out to our Community!

    When it comes to the external drive backup, even though there's no specific button, you can just delete the backup folder from Dropbox to stop the backup.

    Deleting it in Dropbox will only delete it from there, not your external drive.

    Let me know if you have any questions.
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hi Troy Walton, no worries this is why I am here. 

You can find the steps to disable Computer backup right here. 

If you have any questions, don't hesitate to let me know!
JMH2011's avatar
JMH2011
New member | Level 2
4 years ago

I am having the same issue.  An external hard drive is trying to backup to Dropbox.  I have gone into preferences and backups and I can't see anything that has to do with my external hard drive. 

  • 1morecreative's avatar
    1morecreative
    New member | Level 2
    4 years ago

    I have the same issue. Plugged in a 4T G-Drive, Dropbox offers to backup, I said "OK" and now the drive is gone! I cannot see the drive from my MacBook Air to access 5 years of work. Not cool!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!