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Forum Discussion
Unable to generate link
For the last month every time I try to share any kind of file in my account I’m told “unable to generate link” and that I don’t have permission to create a link to the file. Audio, photos, text docs, it doesn’t matter. Everything I’m trying to share has been created by me so I know it’s not copyright-related. I’ve tried clearing caches, reuploading files, using the iOS app and using the desktop site across multiple devices and none have worked.
16 Replies
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- Megan
Dropbox Community Moderator
Hi Jeremy waldman, happy Monday!
I just created a ticket on my end for you!
I'll see you there, thanks!
just email me. this issue has been ongoing for over a week.
- Same exact problem. Can someone help me?
- Hannah
Hey Breeanna, sorry to hear that.
Have you taken a look at this article, to see more info on why this might be happening?
Hi, i'm having the same problem now. unable to share a link for others to view/edit. Could you please assist? Thanks!
- Megan
Hi there, winnwgomez, I'm here for you!
I opened a ticket, since this might be a case for our Specialized agents to look at.
Reply back to me, and we'll take it from there.
Thanks a bunch!
