Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
gerardofatone
8 months agoHelpful | Level 6
Unable to move Dropbox folder to external drive on Mac
Good evening, I have tried many solutions suggested by this forum to get the result of having a copy of the files present on the cloud also on an external mac disk but without success (permissions, f...
- 8 months ago
Gentilissima Hannah,
è l'ultima volta che ti disturbo, solo per ringraziarti della pazienza che hai avuto in questi giorni per aiutarmi a risolvere il problema, che ho appena risolto.
semplicemente disinstallando e reinstallando totalmente l'app di dropbox. Di fatto la cartella in cloudstorage non si cancellava creando una nuova cartella nel drive esterno e ciò non rendeva il sistema funzionante.
grazie ancora
Gerardo
Hannah
Dropbox Community Moderator
8 months agoHey gerardofatone, thanks for joining the Dropbox Community.
Have you tried the steps in this article?
If they don't work for you, can you let us know exactly what the issue is?
Screenshots of any issue or any error messages would be really helpful too.
Thanks.
gerardofatone
8 months agoHelpful | Level 6
Ecco cosa accade dopo aver eseguito le istruzioni del link da te gentilmente inviato: ho effettuato la trasformazione del volume in APFS crittografato, spostato la cartella di sincronizzazione su questo volume ma mi appare ancora il messaggio allegato (al momento non sei idoneo per Dropbox su Provider...)
- Hannah8 months ago
Dropbox Community Moderator
Ciao Gerardo, grazie per l'aggiornamento!
Non hai realmente bisogno della versione File Provider dell'app Dropbox per usare effettivamente l'app.
Se non hai la versione File Provider, puoi usare i passaggi appropriati nell'articolo che ti ho fornito nella mia risposta precedente.
Dovresti comunque riuscire a spostare la tua cartella Dropbox sull'unità esterna con quei passaggi.
Hai problemi con questo?
-------
Hey Gerardo, thanks for the update!
You don't really need the File Provider version of the Dropbox app to actually use the app.
If you're not on the File Provider version, you can use the appropriate steps in the article I gave you in my previous reply.
You should still be able to move your Dropbox folder to the external drive with those steps.
Are you having any issues with that?
- gerardofatone8 months agoHelpful | Level 6
Let me explain, in the current condition I can move the folder to an external drive but not the content, only the file structure. Synchronisation only takes place for the files I open. I would like the contents of the Dropbox cloud to be on my external drive and be able to open the files offline.
I hope I have expressed myself more clearly. Thanks for the support.
- Hannah8 months ago
Dropbox Community Moderator
Hey Gerardo, can you clarify what you mean by "Synchronisation only takes place for the files I open"?
Do you mean that after moving your Dropbox folder to the external drive all your files are set to "online-only"?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!