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Forum Discussion
gerardofatone
8 months agoHelpful | Level 6
Unable to move Dropbox folder to external drive on Mac
Good evening, I have tried many solutions suggested by this forum to get the result of having a copy of the files present on the cloud also on an external mac disk but without success (permissions, f...
- 8 months ago
Gentilissima Hannah,
è l'ultima volta che ti disturbo, solo per ringraziarti della pazienza che hai avuto in questi giorni per aiutarmi a risolvere il problema, che ho appena risolto.
semplicemente disinstallando e reinstallando totalmente l'app di dropbox. Di fatto la cartella in cloudstorage non si cancellava creando una nuova cartella nel drive esterno e ciò non rendeva il sistema funzionante.
grazie ancora
Gerardo
Hannah
Dropbox Community Moderator
8 months agoGrazie per questo, Gerardo. Hai app di terze parti che accedono alla cartella Dropbox? Se sì, puoi disattivarle e farmi sapere se questo aiuta a far apparire le opzioni del clic destro?
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Thanks for that, Gerardo.
Do you have any 3rd party apps accessing the Dropbox folder? If so, can you please disable them and let me know if that helps bring up the right-click options?
gerardofatone
8 months agoHelpful | Level 6
grazie, dove trovo l'elenco di app di terze parti che accedono a dropbox? come si disattivano?
scusami, trovato il metodo (da dropbox.com /impostazioni /app /scollega) ed ho disattivato tutte le app terze parti
riavviato dropbox
purtroppo non è cambiato nulla
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