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GarryWP's avatar
GarryWP
Helpful | Level 6
3 years ago
Solved

Upgrading Database

My Dropbox app has been 'Upgrading Database...' for a number of hours today with the result that my colleagues can't see or access new files that I have worked on today because my sync is not up-to-d...
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  • GarryWP's avatar
    GarryWP
    3 years ago

    Great. Thank you.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey GarryWP, can you let us know if you're on a Dropbox Business team?

GarryWP's avatar
GarryWP
Helpful | Level 6
3 years ago

Hi Hannah,

 

yes on a team of 11 (3 admins)

 

Files are now up-to-date after leaving machine on overnight. I would like to know if 'Upgrading Database' is a new process as it was quite disruptive to workflow yesterday...and if there is a way to speed up the process or a way to manually 'Upgrade Database' at a more suitable time.

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi GarryWP, it sounds like you might have undergone the new upgrade to the team space on your Dropbox Business team. 

     

    This is a one-off process, so it wouldn't be re-occurring again in the future. Currently, there isn't a method to speed up the process as you're asking.

    • GarryWP's avatar
      GarryWP
      Helpful | Level 6
      3 years ago

      Great. Thank you.

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