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ar1zona1's avatar
ar1zona1
Helpful | Level 5
2 years ago

Upload from external drive to web account stuck in queue

I'm trying to upload a large amount of files directly from an external drive thru a web browser.  I have tried both Edge and Chrome and both are acting the same.   It just sits there stating the ...
sync
upload
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ar1zona1's avatar
ar1zona1
Helpful | Level 5
2 years ago

Nancy I also tried smaller folder, less than the 50GB limit.  It still would not upload.

 

I need the files in a team folder, it looks like the external drive backup feature puts them somewhere else.   Can they be moved into a team folder once uploaded with this method?

 

Also, I was told dropbox backup isn't available for business accounts yet, did this change?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi ar1zona1, you're correct about the external drive backup feature, it is on a separate, private section of the site, and can't be added to team folders. 

 

Dropbox Backup is available on Dropbox Business teams, although, as mentioned above, each backup is private to each user and files can't be shared from backups.

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